Category: Technical Writing


Knowledge Base Articles

COMPANY: Evernote Corporation GOALS: Increase product engagement by providing how-to steps, animated GIFs, and feature overviews Maximize Customer Support deflection rates via Evernote’s self-service Help & Learning site TOOLS: ZenDesk, Adobe Photoshop [...]

game server solution paper

Technical White Papers & Articles

COMPANY: Google Corporation, Cloud Solutions Team GOALS: Define publishing processes & editorial guidelines for publishing Google Cloud Platform solution papers and technical resources on View sample » Oversee publishing process, copyedit, and create related infographics and system architecture diagrams. View PDF »   TOOLS: Google Apps, Adobe Illustrator, Photoshop, and InDesign [...]


Course Development

COMPANY: Edify Corporation GOALS: Completely repurpose curriculum for Edify’s flagship product was rebuilt on an entirely new operating system. Work with developers to build a new courses for the entire training curriculum (a 5-day Application Development Course I, a 5-day Application Development Course II, and a 3-day System Administration Course). Redesign course guides and presentation slides. [...]

Opening screen from the CatInfo prototype

Moorfields Cataract Information Tablet App UI

ORGANIZATION: Moorfields Eye Hospital in London PURPOSE: Create a functional prototype for a self-guided, narrated, interactive app to be used in patient trials to assess impact on the effectiveness of pre-surgery consent procedures. TOOLS: MS Powerpoint, Adobe Captivate and Adobe CS Tools (ImageReady for animations, Illustrator, and PhotoShop) [...]

Sample screen from web-based E-Learning Template

Web-based E-Learning Template

COMPANY: Hewlett-Packard Company PURPOSE: Design and develop a web-based e-learning platform for future rollouts of e-learning programs for the supply chain teams TOOLS: MS FrontPage, Adobe Photoshop, Javascript [...]